If you’re not confused, you’re not paying attention.
Only those who constantly retool themselves stand a chance of staying employed in the years ahead.
The simple act of paying positive attention to people has a great deal to do with productivity.
A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
Communication is everyone’s panacea for everything.
Everyone has a chance to learn, improve, and build up their skills.
If a window of opportunity appears, don’t pull down the shade.
Management is about arranging and telling. Leadership is about nurturing and enhancing.
Design is so critical it should be on the agenda of every meeting in every single department.
Excellent firms don’t believe in excellence – only in constant improvement and constant change.
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.