For the merchant, even honesty is a financial speculation.
Cannibals prefer those who have no spines.
There is no time for cut-and-dried monotony. There is time for work. And time for love. That leaves no other time!
Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.
An advertising agency is 85 percent confusion and 15 percent commission.
We succeed in enterprises which demand the positive qualities we possess, but we excel in those which can also make use of our defects.
One’s mind has a way of making itself up in the background, and it suddenly becomes clear what one means to do.
The majority of men meet with failure because of their lack of persistence in creating new plans to take the place of those which fail.
If there is anything that a man can do well, I say let him do it. Give him a chance.
When you are in any contest, you should work as if there were – to the very last minute – a chance to lose it. This is battle, this is politics, this is anything.
Some people regard private enterprise as a predatory tiger to be shot. Others look on it as a cow they can milk. Not enough people see it as a healthy horse, pulling a sturdy wagon.
Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can’t miss.
I get to play golf for a living. What more can you ask for – getting paid for doing what you love.
If you fire people, you fire customers.
No person will make a great business who wants to do it all himself or get all the credit.
The consumer isn’t a moron; she is your wife.
Regard it as just as desirable to build a chicken house as to build a cathedral.
A consultant is someone who saves his client almost enough to pay his fee.
I’ve never felt like I was in the cookie business. I’ve always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.
Most of what we call management consists of making it difficult for people to get their work done.
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
What we actually learn, from any given set of circumstances, determines whether we become increasingly powerless or more powerful.
Word of mouth is the best medium of all.
Our new attitude is how can we put you in front of our customer.
The work an unknown good man has done is like a vein of water flowing hidden underground, secretly making the ground green.
